One time a woman screamed at me because her kid was tearing open a toy before paying for it and I kindly told him to wait a little bit.
She seemed on the fence on whether she wanted to buy the toy or not for her kid, so you know I wasn't glad that her kid was already ripping it open.
She then proceeded to scream at me for being "really awful with kids", "a horrible person", "bad at my job", etc. Also she wanted to complain to the manager if I ever talked to her kid like that again. She then angrily paid and walked of the store.
Also people tinkering / modding their console and then trying to return it because it doesn't work anymore and angrily insisting on having it bought that way in Gamestop.
Source: https://www.reddit.com/r/AskReddit/comments/bicr5z/gamestop_employees_of_reddit_what_are_some_of/em02p9a
I had a guy call me a terrorist, I am middle eastern.
We had a buy 2 get one free sale on pre owned games. He wanted to buy the two cheaper games and get the expensive one free. When informed that's not how it works, he flipped out. We had to call security in the mall we were in to get him to leave. He called corporate ad corporate told us he was documented so any negative reviews on the next few weeks would be flagged. My manager stood up for me that day, I miss that guy.
We also had a fire break out in the backroom. Got rid of a lot of old inventory. Happened on Halloween. We were closed for a few days to clean and stuff. I used a fire extinguisher that day. First time ever.
Source: https://cerebrumairplane.com/2019/04/28/32-gamestop-employees-of-your-horror-stories/5/
got scolded by management for helping a woman for 30 minutes. She bought 12 games and was looking for good recommendations for her son who was on the spectrum. I found every game on her list and a few more to surprise him. Those surprise games were Okami and Katamari Damacy. She was overjoyed that her son was going to have lots of good games to play. Why were they mad over such a large sale? Oh because they weren't fucking used.
Fuck that store. That woman wanted to make sure her son was happy and I was tasked to do so. I know I did a good job and you guys can close shop.
Source: https://www.reddit.com/r/AskReddit/comments/bicr5z/gamestop_employees_of_reddit_what_are_some_of/elzzzqb/
This was 2007 or so. Gamestop had a used game return policy, 7 days no questions asked, full refund. People would abuse this CONSTANTLY, like a rental service. We knew it, and we were able to flag people who did it too often and decline them the returns (manager policy, not company policy).
Then there was this one bitch. Old lady, gaggle of grandkids. Seemed so sweet, was very nice to us while in the store, asking for help, recommendations, etc. Bought them a PS2 and a freaking GIGANTIC stack of games, like had to be 20-25 at least. Her total came out over $400. I rang her out, handed her the multiple bags of stuff, and said to the kids something along the lines of "Wow, you guys are lucky to have such a great grandma! This many games will last you months!"
The grandma chuckled and said "Oh they're only in town for the week. You guys have that 7 day return policy, I'll see you in 6 days!"
Source: https://www.reddit.com/r/AskReddit/comments/bicr5z/gamestop_employees_of_reddit_what_are_some_of/em00vbp/
I used to be the ASM of a Gamestop but nothing really out of the ordinary happened there. Just a lot of lingerers. When I was the manager of a local game store though, there was definitely a lot of wild stories. The one that sticks out the most is this old dude we called “Psycho Sexy” who would come in ever Monday morning, try to sell me or whoever was working bootleg porn dvds. He would tell us they were good for “busting fat ass nuts to” and that he’d sell’em to us super cheap.
Every Monday he’d come in, open up his dufflebag of bootleg porn, get refused then leave and come back the following Monday. This went on for almost 3 years.
Source: https://www.reddit.com/r/AskReddit/comments/bicr5z/gamestop_employees_of_reddit_what_are_some_of/em033kr/
I worked at GameStop as a ASM and SM for 4-ish years. I have SO many stories of creepy, scary and rude customers.
Some highlights:
I once got asked out on a date at the register. I'm young, and naive, and awkward, and I kind of stop in my tracks and tell him that I'm working and I can't answer that. I work another 4 hours or so and close by myself, and he was waiting in the parking lot for me to leave.
I had a family that would bring their son in every Saturday. They explained to me that he had severe autism, and he was non-verbal. No problem, except they would stand in a corner and text or whatever while he'd knock over stands, rip things from walls, and even run behind the counter and try to bite you. I had to get permission to ban them from the store, but I was tired of trying to not get bit.
Edit (for some clarification) :
-just because a customer was awkward does not mean to me that they were "creepy", this guy was a special case, hence why I wrote about it. I met friends I will always love when they were customers, I met people I worked with in the gaming industry in other capacities, I met my ex, etc.
-i am about to get my degree to specifically work and study children with disabilities. I have no problem being kind and patient with anyone, including children, but I don't want to be bit by a kid that I have no way to protect myself (or my employees) from.
-if y'all could stop sending me hate mail about being a nervous 19 year old kid with a 40 year old man leaning on her car at night, that would be awesome.
Source: https://www.reddit.com/r/AskReddit/comments/bicr5z/gamestop_employees_of_reddit_what_are_some_of/em025sa/