When I worked for gamestop ( I don't suggest unless you have a ton of patience) our store was ran a bit different then most. Our manager would often times when he knew someone wasn't performing well that week pass customer over to us. Like if one week I just wasn't getting my pre orders like normal he would tell people his register wasn't allowing pre orders and send them over.
So we had this customer who came in every Tuesday and Friday like he was scheduled to show up. On Friday he would drop his check on pre orders and collectables and other stuff. And Tuesday he would come in and return it.
Now we were not allowed to turn him away due to company policies and I didn't care to much except the fact that you cancel multiple preorders it hurts us. Luckily our manager had our back.
So one week he comes in and preorders like 5 games. Puts 20 on each and goes on his way. Me and my manager both knew Tuesday he would be back for his money.
So Tuesday morning I open up and he is the first one there. Comes in and right away says he need it all back. So I go to the computer and weirdly his pre orders are gone. I tell him they were canceled the day before. He gets pissed and pulls out his receipt saying look here it is. So I told him yesterday one of the others that work here gave you your money.
After lots of back and forth he finely left saying he was getting the police. Little did he know we have cams right behind the register to prevent theft. My manager pulled the footage and had it ready to show anyone who came in asking about it.
Went out for a smoke break and here he comes with a cop in tow. They come in and we show them the footage we had. The cop said he was gonna take our friend down town for wasting time. Dude freaks out starts running around the store knocking over cases and rack and boxs
So glad I don't work there any more
Source: https://old.reddit.com/r/MiiverseSmashers/comments/3kp6nu/a_gamestop_horror_story/