Paypal opened a case against me where buyer said his card was used fraudulently. I responded to the case with proof the buyer bid on the item on eBay, won the auction, paid for it, the item was shipped and received at his validated paypal address, etc…, but paypal A: opened a second case on the same item, refunded the buyer, then B closed it with some lame excuse about the payment never being accepted. Then they closed the case on which I provided the evidence.
Secondly. I went to remove a backup finding source from paypal and kept getting an error that I can’t do that while an instant transfer is pending. But there is no transfer pending that I could find and more importantly should not be any transfer pending.
I tried calling paypal and got sick of sitting on hold so freaking long (an hour at least) I hung up! I’ve tried sending emails to no avail. So, it seems that the message PayPal is sending me is that there is no customer service at PayPal so either take it up the #$% or quit using PayPal
Source: http://www.paypalwarning.com/paypal-sides-fraud-buyer-clear-proof/