In the past year and a half, it's been every single day with me. "I didn't read the description/look at all the photos but it's YOUR fault for not putting the issue in the title or not putting a close-up of that miniscule scuff on the first photo." Now it's gotten to the point where buyers can file whatever claim they want and send back part or none of what you actually sent them and you don't get shit. Had a guy last week buy a rare $1200 vintage item from me. Was complete, no issues, took photos, described in detail any defects (there were none.) Sent it with signature confirmation and ensured. This weekend, he gets it and complains that it didn't work with the item he bought it for, despite the item being made for a specific brand and myself even mentioning that it didn't work with other brands. But no problem, I sent him a return label and told him to send everything back for a full refund. Got it this morning. All the valuable parts were clearly missing. I contacted the seller and was told "well those were missing when I got it. I clearly sent you a message about it in our exchanges." Which he DIDN'T. Naturally, he opens a case against me, which feeBay IMMEDIATELY accepts. In all my years dealing with them, I've never seen them accept a case so quickly. I spend all afternoon with their customer service, where I mention taking the buyer to small claims court. The person on the other end told me that if I did, they'd suspend my buying account. On top of that, thought I'd sell my laptop to get some extra cash... big mistake. Sold it to someone doing a private freight-shipping job. Guy gets the item, repackages it, and tries to send it to his client... in RUSSIA. Where apparently it's illegal to ship it to, because it was confiscated. And of course, not only do my cries of "reshipping is against eBay's TOS" fall on deaf ears, they refund the reshipper without return out of MY pocket. FEEbay is a joke. I'm so sick of this site it's not even funny...
Source: https://www.reddit.com/r/ebaysucks/comments/ausw5r/i_am_so_sick_of_ebay_99_of_its_userbase_are/