I’m sharing my story because I am so incredibly frustrated!
So both of my parents had their own Etsy stores that were decently successful. I had my own that I had just started a little less than a year ago. My dad was selling these digital downloads that you can use to print on vinyl and what not. He was designing them himself and some of them he was using sports logos within his design. He got a few copy right infringement notices because of the sports logos so he would slightly change them. In the end he was definitely in the wrong and I’m not denying that! The problem is that when he got banned from Etsy so did my mom and I.... we were both making our own hand made items. I’ve never once received any sort of warnings nor did she. We each had our own social security numbers and bank accounts linked to our separate accounts but the one thing that was the same was our addresses.
I received an email from Etsy basically saying I’m suspended and they didn’t tell me why. I’ve just assumed that it’s because we share our address with the person that actually violated Etsy’s terms. What really upsets me is that I have emailed Etsy at least 3 times asking for an explanation and every time they respond saying they will not speak to me on the matter.... what?!? So I’ve also requested a phone call (because you have to request to speak to them, you can’t just call customer support) about 3 times now, haven’t received one. I don’t even live at my parents address anymore! I’ve just been to lazy to change it. I was hoping to get a chance to talk to them over the phone about this so I could explain myself.
I’m so shocked and upset with the way they handle things. I’m not even able to purchase from other sellers anymore...
Source: https://www.reddit.com/r/Etsy/comments/9grd6g/etsy_banned_me/